Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR DATA?

When you purchase something from our shop, we collect the personal data you give us as part of the buying and selling process, such as your name, address, and email address.
When you browse our shop, we also automatically receive your IP address to provide us with information about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our shop, new products, and other updates.

SMS Marketing and Notifications (if applicable): If you enter your phone number at checkout and complete a purchase, you agree that we may send you SMS notifications (e.g., order updates, including cart reminders) and SMS marketing offers. You can unsubscribe from SMS at any time by replying STOP.
(Note: Message and data rates may apply – relevant only in Germany.)

SECTION 2 – CONSENT

How do we obtain your consent?
When you provide us with personal data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting and using it for that specific reason only.

If we ask for your personal data for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How can I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
📧 support@quivyaussies.com

SECTION 3 – DISCLOSURE OF INFORMATION

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

SECTION 4 – SHOPIFY

Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Payment:
We do not store credit card information of our customers or share payment details with third parties.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as is necessary to complete your purchase. After that, your transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more information, you can also review Shopify’s Terms of Service or Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

We recommend that you read their privacy policies to understand how your personal information will be handled by these providers.

Please note that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links:
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

A list of the cookies we use can be found on our website. There you have the option to adjust your cookie preferences.

By using our website, you consent to third parties processing your IP address to determine your location for currency conversion purposes. This information is stored in a session cookie and is automatically deleted when you close your browser.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are of legal age in your country or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

Reporting and Analytics

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired by or merged with another company, your data may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact us at:

📧 support@quivyaussies.com